Welcome to GStar AC Repair. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Services Offered
GStar AC Repair provides professional AC installation, repair, and maintenance services in Abu Dhabi. Our services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice.
2. Booking and Appointments
- Service appointments can be scheduled via phone, WhatsApp, or email.
- We strive to provide timely service; however, delays may occur due to unforeseen circumstances.
- Customers must provide accurate details for booking and ensure access to the premises at the scheduled time.
3. Pricing and Payments
- All service charges are provided upfront based on inspection and service requirements.
- Payments can be made via cash, bank transfer, or other agreed-upon methods.
- A deposit may be required for certain services or extensive repairs.
- Any additional work outside the agreed scope may incur extra charges.
4. Cancellations and Rescheduling
- Customers may reschedule appointments at least 24 hours in advance.
- Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.
- GStar AC Repair reserves the right to reschedule or cancel an appointment due to unforeseen circumstances.
5. Warranty and Liability
- We provide warranties on selected repairs and installations. The warranty terms will be specified during service confirmation.
- The warranty does not cover damages due to misuse, unauthorized repairs, or external factors such as power surges.
- GStar AC Repair is not liable for indirect or consequential damages arising from service use.
6. Customer Responsibilities
- Customers must ensure a safe and accessible working environment for our technicians.
- Any existing damage to the AC system must be disclosed before service begins.
- Customers should follow our maintenance guidelines to keep their AC units in optimal condition.
7. Privacy Policy
We respect your privacy and handle your data in accordance with our Privacy Policy. By using our services, you agree to the collection and use of your information as outlined in our policy.
8. Third-Party Links
Our website may contain links to third-party sites for additional resources. We are not responsible for the content, policies, or practices of these third-party websites.
9. Dispute Resolution
- Any disputes arising from our services will be handled amicably through customer support.
- If no resolution is reached, disputes will be settled under the laws of Abu Dhabi, UAE.
10. Amendments to Terms and Conditions
GStar AC Repair reserves the right to update these Terms and Conditions at any time. Any modifications will be effective immediately upon posting.
11. Contact Information
For any inquiries regarding these Terms and Conditions, you can contact us at:
📧 Email: gstaracrepair@gmail.com
📞 Phone: +971 56 370 0564
📍 Location: Abu Dhabi, UAE